From the company website:
Our honey is raw, unfiltered, and not heated; just pure honey as the bees make it. We extract our honey in small batches throughout the year, so taste, colour, and texture will vary according to where and when it was produced. Our honey produced in Hamilton meets organic standards but we are not certified.
We deliver weekly by cargo bike and electric car with zero emissions! We offer 6 delivery days per week in the L8P and L8R postal codes. 3 Days per week in the L8S postal codes and 2 days per week in the L8M, L8N, L8L postal code areas.
We are real people selling real products. We do our best to make sure all produce and fresh products go out in excellent condition. However, if you are ever not happy with a product, please let us know right away. Don't feel bad, we would rather develop a long term relationship with you, so we will always stand behind our products and services!